Privacy Policy

1. Introduction

At LiftLine, we respect your privacy and are committed to protecting any personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect different types of information, including:

• Personal Information: Name, email address, phone number, mailing address, and other details provided when placing an order, contacting us, or subscribing to our newsletter.

• Payment Information: When making a purchase, we collect billing details and transaction-related data. However, we do not store credit/debit card details—these are processed securely through third-party payment providers.

• Technical Information: IP address, browser type, device information, and cookies to improve website performance and security.

• Business Information: If you represent a business, we may collect company details, installation site information, and maintenance records.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing orders, payments, and service requests

• Providing customer support and maintenance services

• Improving website functionality and user experience

• Sending updates, promotions, and company news (only if you opt-in)

• Ensuring compliance with legal obligations

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

• Service Providers: We may share necessary information with trusted third parties (such as shipping partners and maintenance providers) to fulfill orders and provide services.

• Legal Compliance: If required by law, we may disclose personal data to comply with legal obligations or protect LiftLine’s rights.

• Business Transfers: If LiftLine undergoes a merger, acquisition, or asset sale, customer data may be transferred as part of the transaction.

5. Data Security

We implement strong security measures to protect your data against unauthorized access, misuse, or loss. These include encryption, secure server storage, and restricted access to personal data. However, no online data transmission can be guaranteed 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

• Request details on how your data is used and shared

• Withdraw consent for data processing, where applicable

To exercise your rights, contact us at [Your Email].

8. Third-Party Links

Our website may contain links to third-party websites. LiftLine is not responsible for their privacy policies or content. We encourage users to review external privacy policies before sharing personal data.

9. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the revised policy.